Global Imaging Systems, Inc.
  • Virginia Beach, VA, USA
  • Full Time

Xerox Business Solutions (XBS), a division of Xerox Corp, is the most disciplined consolidator in the highly fragmented office imaging solutions industry. XBS offers thousands of customers a One-Stop Shop providing 1) a broad line of digital office imaging solutions including the sale and service of copiers, fax machines and printers, 2) IT/Network integration and management services.

This description is for the Systems Engineer. This individual will be responsible for support of Corporate IT systems and timely support of ~7,000 end users. As a member of Corporate IT Team, the individual will work closely with the divisional Directors of IT to ensure that information technology resources are aligned with company objectives. The position is based at Xerox Business Solutions Office in Virginia Beach, VA.

This position requires a strong understanding of Cloud Infrastructure.

Responsibilities:

  • Provide Level 3 support for business critical applications
  • Design, Support, and expand cloud infrastructure (Azure and AWS)
  • Perform duties related to integration of systems, support of corporate infrastructure to support solutions such as ERP, document management, and financial systems
  • Gather, analyze and correct performance related issues in a large corporate environment, both on-prem systems and cloud based systems
  • Support of Microsoft O365 tenant and Azure instance
  • Uses architectural level knowledge across various software and hardware platforms to advise and implement business solutions
  • Provides organized project management for enterprise and core business initiatives involving team member, core office IT staff, and partners.
  • Maintain, monitor, analyze system components to offer recommendations on system security, network, and computer utilization
  • Propose and install new software releases, system upgrades and security patches
  • Plan and perform appropriate procedures, documentation and inventory assessment
  • Be responsible for managing systems to meet department and company strategic goals
  • Implements and maintains effective backup systems to ensure the integrity of all business-critical data and functionality.
  • Plan and assist in Disaster Recovery / Business Continuity Planning
  • Work productively with the local IT Department as well as field offices across the US

Minimum Qualifications:

  • Minimum 7 years of IT experience in systems engineering showing career advancement
  • Bachelor's degree or equivalent combination of education and experience
  • Understanding of ADFS in an enterprise environment
  • The ability to partner successfully with team members in various locations.
  • Ability to navigate corporate culture and managerial structure to accomplish tasks
  • Assumes end to end responsibility of business projects/initiatives regardless of technology system/Partner
  • Experience in working with large enterprise environments in multiple geographic locations
  • Up to date certifications in on or more of the following technologies Microsoft Azure, AWS or demonstrated proficiency
  • Knowledge of SOX and PCI compliance obligations.
  • Possesses strong interpersonal skills
  • Demonstrate ability to effectively adapt to rapidly changing technology and apply to business requirements.
  • Up to 10 to 15% overnight travel.

Experience:

  • Systems Engineer: 5 years (Required)
  • Azure or AWS: 3 years (Required)
  • System Integration: 2 years (Required)
Global Imaging Systems, Inc.
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